Privacy Policy

Terms of Use

Effective Date: January 1, 2026
Last Modified: January 1, 2026

Welcome to Michigan Biscuit Company! By accessing or using our website (www.mibiscuitco.com), you agree to be bound by the following Terms of Use. Please read them carefully. If you do not agree with these terms, please do not use our site.

  1. Acceptance of Terms

These Terms of Use govern your use of our website, services, and products. By using our site, you affirm that you are at least 18 years old (or the age of majority in your location) and legally capable of entering into binding agreements.

  1. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

  1. Use of Website

You agree to use this site for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with the security or integrity of the site
  • Attempt to gain unauthorized access to user data or restricted areas
  • Use the site for fraudulent or misleading purposes
  1. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors or omissions and to update information at any time without prior notice.

  1. Orders & Payment

By placing an order, you:

  • Represent that all information provided is accurate and complete
  • Authorize us to charge your payment method for the total amount
  • Agree to our return and refund policy

We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.

  1. Intellectual Property

All content on this website—including text, graphics, logos, images, product names, and code—is the property of Michigan Biscuit Company or its licensors and is protected by copyright, trademark, and other laws.

You may not:

  • Reproduce, modify, distribute, or publicly display any content without prior written consent
  • Use our name, logo, or branding in any way that implies affiliation or endorsement
  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, practices, or privacy policies of those sites. Use them at your own risk.

  1. Disclaimer of Warranties

All content and products on our site are provided “as is” and “as available.” We make no warranties or guarantees, express or implied, regarding the reliability, accuracy, or availability of the site or its content.

To the fullest extent permitted by law, Michigan Biscuit Company disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

  1. Limitation of Liability

Under no circumstances will Michigan Biscuit Company be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or products—even if we’ve been advised of the possibility of such damages.

  1. Indemnification

You agree to indemnify and hold harmless Michigan Biscuit Company and its employees, agents, partners, and affiliates from any claims, losses, liabilities, expenses, or damages resulting from your use of the website or violation of these Terms.

  1. Governing Law

These Terms of Use are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes shall be resolved in a court of competent jurisdiction in Oakland County, Michigan.  Failure to read this policy does not exempt you from its terms or compliance with its provisions.

  1. Contact Us

If you have questions about these Terms, please reach out to:
bark@mibiscuitco.com

Privacy Policy

Effective Date: January 1, 2026
Last Modified: January 1, 2026

At Michigan Biscuit Company, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or interact with our services.

  1. Information We Collect
  2. Personal Information

We collect personal information you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Sign up for our newsletter
  • Participate in promotions or surveys
  • Contact us for support

This may include your:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely via third-party processors)
  • Birth date
  1. Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring URLs
  • Cookie data
  1. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Send transactional communications (order confirmations, shipping updates)
  • Respond to customer service inquiries
  • Improve website functionality and customer experience
  • Send marketing and promotional messages (only with your consent)
  • Comply with legal requirements
  1. Sharing Your Information

We never sell your information. We only share it with trusted partners when necessary to:

  • Fulfill orders (e.g., shipping companies)
  • Process payments (e.g., Stripe, Square, PayPal, Venmo)
  • Manage communications and marketing platforms (e.g., email marketing software)
  • Respond to lawful requests from public authorities

All third parties are required to maintain the confidentiality of your data.

  1. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption, secure servers, and limited access controls.

  1. Your Rights

You have the right to:

  • Access the personal data we have about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at bark@mibiscuitco.com.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Track website performance and analytics
  • Remember your preferences

You can modify your cookie preferences through your browser settings.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit data from anyone under 13.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.  Failure to read this policy does not exempt you from its terms or compliance with its provisions.

  1. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at:
bark@mibiscuitco.com

Return & Refund Policy

Effective Date: January 1, 2026

Last Modified: January 1, 2026

Our Commitment

At Michigan Biscuit Company, we stand behind the integrity of our ingredients and the care we put into every batch. If you have questions about a product or experience, we’re here to help and ensure your pet gets the care it deserves.

Please review our Return & Refund Policy carefully before making a purchase.

  1. All Sales Are Final

Due to the nature of our products, all sales of dog treats and pet food items are final. For health, safety, and sanitation reasons, we do not accept returns, exchanges, or refunds on any edible pet products once they have left our control. This policy is in place to ensure the safety of pets and to comply with food handling and resale standards.

Non-Returnable Items

The following items are strictly non-returnable:

Dog treats and all edible pet products

Products that have been opened, used, or tampered with

Products exposed to conditions outside our control after delivery

  1. Order Issues & Resolution

While we cannot accept returns, customer satisfaction is important to us. If you experience any of the following issues, please contact us within 30 days of receiving your order:

You received the incorrect item

Your order arrived damaged

There is a defect related to manufacturing or packaging

In such cases, we are happy to work with you in good faith to find a reasonable solution, which may include a replacement, store credit, or another resolution at our discretion.

  1. No Guarantees or Warranties

All products are sold “as is” and “as available.” We make no guarantees, representations, or warranties, express or implied, regarding the suitability of our products for any specific pet. Pet owners are responsible for reviewing ingredients and determining appropriateness for their dog.

  1. Limitation of Liability

To the fullest extent permitted by law, our business shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of our products.

Pet owners and guardians acknowledge and agree that it is their sole responsibility to supervise their pet at all times while their pet is consuming or interacting with any products purchased from us. This includes, but is not limited to, pet treats, pet food, toys, long-lasting chews, short-term chews, and any topical products (including, without limitation, dental wipes, ear wipes, or similar items).

By purchasing and using our products, you expressly assume all risks associated with their use, including but not limited to choking, ingestion, allergic reactions, or injury. We are not responsible or liable for any harm, injury, illness, or death resulting from a pet being left unsupervised or from improper use of any product.

Our business expressly disclaims any liability arising from a pet owner’s failure to properly monitor, supervise, or exercise reasonable care while their pet is enjoying or using any product we sell.

Contact Us

If you have questions or concerns regarding your order, please contact us at:

Email: bark@mibiscuitco.com

Business Name: Michigan Biscuit Company

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy. Failure to read this policy does not exempt you from its terms or compliance with its provisions.